Data centre technician onboarding before anyone touches a live rack
Gryffi gives every new technician a guided virtual walk-through of your facility, an AI guide that answers from your vendor manuals at 3am, and a quiz that shows they are ready. Not a stack of PDFs, but structured preparation in short steps.
Your data stays in Europe
Gryffi is fully hosted in the EU. We guarantee your data will never be transferred outside European borders.
The real problem with technical onboarding
You hand new technicians a pile of vendor PDFs, an outdated floor plan and a two-hour shadow shift with a senior engineer who has twelve other things to deal with. Three weeks later they are on site alone, unsure which PDU feeds which row, and they are not going to admit it.
What under-prepared technicians cost you
One wrong breaker takes a tenant offline
A misread shutdown sequence or the wrong breaker can take a critical customer offline. One preventable incident means SLA penalties, an awkward conversation with the client and a root-cause report that points at onboarding.
Senior staff pulled away from critical work
Every time a junior technician cannot find the secondary cooling intake or does not know the escalation chain, they interrupt someone who should not be interrupted. In a 24/7 operation that pattern repeats every shift.
Compliance you cannot prove
ISO 27001 and SOC 2 auditors do not accept "we did the shadow training". If you cannot show who completed which safety module and when, you are exposed during audits and after incidents.
Structured preparation before the first shift on the floor
With Gryffi you build an interactive onboarding journey once, with a drag-and-drop builder and no developers, and every new hire or contractor gets the same preparation regardless of the shift they start on. They walk through your facility virtually, step by step, and arrive knowing where the UPS room is, what the critical measurement points look like and what to do when an alarm triggers.
360° tours of your server halls and plant rooms
Upload panoramas of the white space, cooling plant, UPS room and emergency exits, and add hotspots that explain what the technician is looking at. A new hire in Helsinki builds spatial memory of your Frankfurt facility before day one.
An AI guide trained on your vendor manuals
Upload your cooling documentation, UPS manuals and internal SOPs. The AI guide answers technician questions with a citation to the exact document, so a question about a CRAC alarm code at 2am does not have to wake a senior engineer.
A certification quiz with the passing score you set
Test safety procedures, equipment identification and emergency protocols before you issue access credentials. Technicians who fail can retry, and Analytics shows who passed, when, and with what score.
What your journey could look like
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1
Welcome video from the facility manager, followed by a form that collects the NDA confirmation and emergency contact details
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2
360° walk-through of server halls, cooling systems, UPS room and emergency exits with labelled hotspots at every critical point
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3
Interactive floor plan with power distribution zones, cooling quadrants, fire suppression release points and monitoring stations
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4
Branching emergency scenarios for power failure, cooling failure and fire alarm, where the technician picks the next action at every step
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5
AI guide step with access to all vendor manuals, closed with a certification quiz and a completion certificate
See It In Action
Watch how Gryffi transforms information
In just one minute, discover why teams choose Gryffi over traditional documents and presentations.
1 minute watch
Turn your document into a journey in 30 seconds
Upload any PDF and see exactly what your team would get. No signup, no credit card.
Processed in the EU. Your file is deleted within 15 minutes.
All data is hosted in the EU (servers in Germany, AI processing in France) and handled in line with the GDPR. Completion and quiz results per technician can be exported from Analytics as a PDF report, useful as training evidence for ISO 27001 and SOC 2 audits.
Let technicians learn the facility before they stand in it
Build your first onboarding journey for free. No credit card needed.
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