Your Employees Shouldn't Have to Guess About Compliance
In financial services, an inconsistent answer isn't just a service failure. It's a regulatory event. Gryffi gives every branch advisor, call centre agent, and back-office specialist access to the same verified, source-cited knowledge, with a complete audit trail built in. No more policy binders. No more hoping someone read the update.
Your data stays in Europe
Gryffi is fully hosted in the EU. We guarantee your data will never be transferred outside European borders.
The knowledge is there. Nobody can find it.
Your compliance documents, product sheets, and AML procedures exist. Spread across SharePoint folders, email threads, printed binders, and a Teams channel nobody checks. When a customer asks a complex question about account conditions or data handling, your staff either call the back office, guess, or give an answer that was accurate six months ago.
What inconsistent knowledge actually costs you
Regulatory exposure you can't afford
Under MiFID II and AML/KYC frameworks, an employee giving incorrect product or compliance information isn't a training gap. It's a documented control failure. Regulators expect you to demonstrate that staff were trained on current procedures, and a shared drive folder is not sufficient evidence.
Audit trails that don't exist
When an internal review or supervisory body asks which employees completed training on the updated data retention policy, your current system produces either a spreadsheet someone filled in manually or nothing at all. That gap is exactly what audit findings are made of.
New hires operating on borrowed knowledge
A call centre agent in their third week is answering customer questions about product suitability based on what a senior colleague told them informally. Research consistently shows that employees spend between 20 and 30 percent of their working time searching for information. In financial services, that search time also carries compliance risk.
One knowledge hub. Every employee. Every answer cited.
Gryffi takes your existing document library. Compliance manuals, product sheets, regulatory FAQs, AML procedures. And turns it into a structured, interactive knowledge system that employees can actually use. Your staff stop searching and start getting verified answers in seconds. Your compliance team gets a complete, timestamped record of who knew what and when. These are exactly the kind of knowledge management software examples that move a financial institution from reactive to audit-ready.
AI Guides that cite their sources
Upload your policy PDFs, regulatory updates, and product documentation to build a knowledge base. When a branch advisor asks the AI Guide whether a specific account product falls under the updated MiFID II suitability rules, the answer references the exact document and clause. Not a generalised summary. No hallucinations, no ambiguity, no liability.
Compliance certificates with a full audit trail
Every completed journey issues a timestamped, branded PDF certificate that serves as documented proof of training for internal audit and external regulators. When a DNB or ECB supervisory review asks for evidence that your call centre team was trained on the Q3 AML threshold update, you export the report in under two minutes.
One-click translation across 14 languages
Financial institutions operating across borders or with diverse staff shouldn't have to manage separate knowledge bases per language. A single click translates the entire journey. Including AI Guide responses. Into any of 14 languages, ensuring a branch team in Warsaw and one in Lisbon receive identical, accurate compliance information.
What your journey could look like
Welcome and context (Content Step): A brief introduction that explains why this knowledge hub exists, what replaces the 80-page policy PDF, and how employees should use it as their daily reference. Building trust in the new single source of truth from the first screen.
Core product and policy overview (Content Step): Structured, scannable summaries of key financial products, service conditions, and internal procedures, formatted for quick reference rather than linear reading.
AI Compliance Assistant (Guide Step): An AI-powered chatbot trained on all uploaded documents. Product manuals, AML procedures, GDPR data handling rules, internal FAQs. That answers employee questions in plain language and cites the source passage every time.
Compliance knowledge check (Challenge Step): A scored quiz covering AML/KYC rules, data handling obligations, and product compliance requirements, with a configurable passing threshold and retry logic. Every result is logged automatically for audit purposes.
Digital acknowledgement and certificate (Form Step and Reward Step): Employees confirm in writing that they have read and understood the current policy version, with name, date, and department captured and exportable to CSV. A branded PDF certificate is issued immediately on completion.
See It In Action
Watch how Gryffi transforms information
In just one minute, discover why teams choose Gryffi over traditional documents and presentations.
1 minute watch
Gryffi is hosted entirely within the European Union, with data processed in Germany and France, ensuring full compliance with GDPR, AVG, and sector-specific data sovereignty requirements relevant to banking and insurance supervision. The platform's quiz logging, certificate issuance, and form export capabilities are designed to meet the auditability standards expected under MiFID II, AML/KYC directives, and internal control frameworks aligned with ISO 27001.
Your next regulatory audit shouldn't be a scramble
With Gryffi, your knowledge management software does the work of documenting, translating, and proving compliance. So your team can focus on serving customers correctly, every time.