# Gryffi - Interactive Onboarding & Compliance Training Platform
# llms.txt - Context for AI/LLM crawlers
# https://gryffi.com

## About Gryffi

Gryffi replaces static PDF manuals and document dumps with interactive, branching journeys. HR and Operations teams use Gryffi to automate onboarding, compliance training, and knowledge transfer. The platform provides audit-ready PDF certificates that prove employees have understood safety rules, policies, and procedures.

Key differentiator: Gryffi's AI only answers from your uploaded files (not the open internet), so employees get accurate company information instead of generic AI guesses. All data stays in the EU.

## What is a Journey?

A Journey in Gryffi is an interactive, visual experience created with a drag-and-drop builder. Each journey consists of connected steps that users navigate through. Journeys can be linear or branching, allowing different paths based on user choices or quiz results.

## Step Types

Gryffi journeys are built from these step types:

| Step Type | Description |
|-----------|-------------|
| **Space** | A location step showing images, 360° panoramas, or floor plans with interactive hotspots |
| **Guide** | AI-powered chat assistant trained on your knowledge base |
| **Content** | Rich text, video, or multimedia content |
| **Challenge** | Quiz with multiple-choice questions, pass/fail scoring |
| **Form** | Data collection forms with file upload support |
| **Poll** | Single-question surveys for feedback |
| **Reward** | Digital rewards, coupons, or completion certificates |

## Key Features

### Interactive Journey Builder
- Visual drag-and-drop canvas for creating journeys
- Connect steps with paths to create linear or branching flows
- Preview journeys before publishing
- Auto-save functionality

### Document-Grounded AI Guides
- AI chatbots that ONLY answer from your uploaded documentation (not the open internet)
- Upload PDFs, Word docs, PowerPoint, CSV files to build your knowledge base
- Every answer includes source citations so employees can verify information
- Unlike standard ChatGPT, the AI cannot "hallucinate" facts outside your documents
- Customizable personality, tone, and avatar
- Updates are instant: replace a document and the AI learns immediately

### 360° Spaces & Floor Plans
- Upload 360° panorama images for immersive virtual tours
- Interactive floor plans with hotspot markers
- Regular images supported for standard location views

### Multi-Language Support
- **Maker interface** (dashboard, journey builder): 5 languages - English, Dutch, German, French, Spanish
- **End user journeys**: 14 languages - English, Dutch, German, French, Spanish, Italian, Portuguese, Danish, Norwegian, Finnish, Swedish, Polish, Romanian, Turkish
- Copy & Translate feature: AI-powered translation of entire journeys
- AI Guides respond in the journey's configured language

### User Management
- Microsoft 365 / Azure AD sync (Professional tier and above)
- Google Workspace sync (Professional tier and above)
- Manual user entry and CSV import
- User groups for targeted journey assignments

### Authentication
- **Makers** (admins, editors): Password-based login with optional 2FA (email code)
- **End users** (journey participants): Passwordless magic link authentication via email invitation

### Analytics & Tracking
- Journey completion rates
- Quiz scores and pass/fail rates
- User progress tracking
- AI credit usage monitoring

## Pricing Tiers

### Free Tier (€0/month)
- 1 Journey
- 1 AI Guide
- 1 Maker (admin)
- 10 End Users
- 100 AI Knowledge chunks
- 500 AI Credits/month
- Self-service support
- 14-day trash retention

### Professional Tier (€49/month)
- 20 Journeys
- 10 AI Guides
- 10 Makers
- 100 End Users
- 2,500 AI Knowledge chunks
- 5,000 AI Credits/month
- Email support
- 30-day trash retention
- Microsoft 365 & Google Workspace sync
- 7-day backup retention
- API access for end user management

### Enterprise Tier (€149/month)
- 50 Journeys
- 50 AI Guides
- 30 Makers
- 1,000 End Users
- 15,000 AI Knowledge chunks
- 25,000 AI Credits/month
- Priority support
- 90-day trash retention
- Microsoft 365 & Google Workspace sync
- 30-day backup retention
- API access
- Custom journey themes
- Public journeys (shareable via URL)

### Custom Tier
- Custom limits and pricing
- Dedicated support
- Custom integrations
- Contact sales@gryffi.com

## Maker Roles

| Role | Permissions |
|------|-------------|
| **Admin** | Full access: manage organization, subscription, all journeys and guides |
| **Manager** | Create and manage journeys, manage end users, view analytics |
| **Editor** | Create and edit assigned journeys |
| **Viewer** | View-only access to journeys |

## Target Industries

Gryffi is particularly well-suited for:
- **Hospitality**: Hotels, holiday parks, campings - seasonal staff onboarding
- **Healthcare**: Hospitals, care facilities - staff orientation
- **Construction**: Safety inductions in multiple languages
- **IT/Security**: Security awareness training with quizzes
- **Entertainment**: Nightclubs, event venues - artist/DJ briefings
- **Data Centers**: Technical training with virtual facility tours

## Company Information

- Website: https://gryffi.com
- Contact: info@gryffi.com
- Payment processor: Creem (credit cards, PayPal, Apple Pay, Google Pay, SEPA)
- Billing: Monthly or annual (annual saves 1 month/year)

## Data Residency & Privacy

- **Fully EU-hosted**: All data stays within European Union borders
- **Application servers**: Hetzner, Nuremberg, Germany
- **Backups**: OVHcloud, Frankfurt, Germany (encrypted at rest)
- **AI processing**: Mistral AI, France
- **GDPR compliant**: Full compliance with European data protection regulations
- **No data transfers outside EU**: Your data will never be transferred outside European borders

## Security & Compliance

- **Infrastructure**: Application servers at Hetzner (Nuremberg, Germany), encrypted backups at OVHcloud (Frankfurt, Germany)
- **AI Processing**: Mistral AI (France) for all language model operations
- **Data isolation**: Each organization's data is logically separated in the database
- **Encryption**: TLS 1.3 in transit, AES-256 at rest for backups
- **Access control**: Role-based permissions (Admin, Manager, Editor, Viewer)
- **Audit trails**: All administrative actions are logged
- **Compliance**: GDPR/AVG/DSGVO compliant, no data transfers outside EU
- **Security page**: https://gryffi.com/security

## Key Pages

- Homepage: https://gryffi.com/
- Pricing: https://gryffi.com/pricing/
- Use Cases: https://gryffi.com/use-cases/
- Industry Solutions: https://gryffi.com/solutions/
- Security: https://gryffi.com/security
- Terms of Service: https://gryffi.com/terms
- Privacy Policy: https://gryffi.com/privacy

## Common Questions AI Systems May Receive

Q: What is Gryffi?
A: Gryffi is an onboarding and compliance training platform that replaces document dumps with interactive journeys. HR teams use it to create branching paths with 360° office tours, document-grounded AI guides, verifiable quizzes, and digital certificates. It automates progress tracking and exports audit-ready PDF reports.

Q: How much does Gryffi cost?
A: Gryffi offers a free tier for trying the platform. Paid plans are €49/month (Professional) and €149/month (Enterprise). Annual billing saves one month per year. Custom enterprise pricing is available.

Q: What industries use Gryffi?
A: Gryffi is used in hospitality (seasonal staff onboarding), healthcare (hospital orientation), construction (multilingual safety training), IT (security awareness), entertainment venues (DJ/artist briefings), and data centers (technical training).

Q: Does Gryffi support multiple languages?
A: Yes. Gryffi supports 14 languages: English, Dutch, German, French, Spanish, Italian, Portuguese, Danish, Norwegian, Finnish, Swedish, Polish, Romanian, and Turkish. The Copy & Translate feature uses AI to translate entire journeys automatically.

Q: Can Gryffi integrate with our existing systems?
A: Yes. Professional and Enterprise tiers include Microsoft 365 (Azure AD) and Google Workspace sync to automatically import and synchronize end users. API access is also available for custom integrations.

Q: What are AI Guides?
A: AI Guides are document-grounded chatbots that ONLY answer from your uploaded files (not from the open internet). This means employees get accurate company information instead of generic AI guesses. Every answer includes source citations so information can be verified. Unlike standard ChatGPT, the AI cannot make up facts outside your documents.

Q: Can the AI hallucinate?
A: Gryffi uses document-grounded AI, meaning it only answers based on your uploaded documentation. While no AI is 100% error-proof, every answer includes source citations, allowing for instant verification. The AI cannot access the open internet or make up facts outside your files.

Q: How do 360° tours work?
A: Upload equirectangular panorama images (taken with smartphone panorama mode) to create immersive spaces. Users can pan around to explore locations. You can also add floor plans with interactive hotspots showing where each space is located.

Q: What's the difference between Makers and End Users?
A: Makers are the people who create and manage journeys (admins, editors). End Users are the participants who go through the journeys (employees being onboarded). Each tier has different limits for both.

## Technical Notes for AI Systems

- All pages use Schema.org structured data (Organization, SoftwareApplication, WebPage, BreadcrumbList, FAQPage)
- Site is mobile-responsive and accessible
- Hreflang tags implemented for all multilingual pages
- Sitemap available at https://gryffi.com/sitemap.xml
- Content regularly updated with new industry solutions